FAQs

FAQs

Services & Engagement Model

1. What services does Accountrix provide?

Accountrix provides offshore audit support, accounting, bookkeeping, tax preparation, and back-office services for accounting firms and businesses operating globally.

2. Which types of firms do you work with?

We primarily support accounting firms, audit practices, and finance teams serving clients in the UK, USA, Australia, Canada, Bahamas and other Caribbean islands.

3. How does your outsourcing engagement model work?

Our teams work as a seamless extension of your firm, following your processes, tools, reporting standards, and timelines to ensure consistency and reliability.

4. Can we scale resources up or down as needed?

Yes. Our engagement model is flexible, allowing you to scale resources based on workload, busy seasons, or business growth.

5. Do you provide dedicated teams or shared resources?

We offer both dedicated team models and flexible resource support, depending on your operational needs and engagement structure.

6. What industries do you support?

We support a wide range of industries including professional services, retail, real estate, manufacturing, e-commerce, and SMEs.

FAQs

Quality, Compliance & Data Security

1. How do you ensure work quality and accuracy?

All work is completed using documented procedures, multi-level reviews, and oversight by senior accounting professionals before final delivery.

2. Which accounting and audit standards do you follow?

Our teams are aligned with ISA, IFRS, UK GAAP, US GAAP, and other applicable regulatory frameworks as required by the client.

3. How do you protect client data and confidentiality?

We follow strict data security protocols, controlled system access, secure file handling, and confidentiality agreements across all engagements.

4. Are your processes aligned with international compliance requirements?

Yes. Our workflows are designed to meet international compliance, reporting, and documentation standards used by global accounting firms.

5. How is work reviewed before delivery?

Each assignment goes through structured internal reviews and quality checks to ensure accuracy, completeness, and compliance before submission.

6. Do you sign NDAs and data protection agreements?

Yes. We sign NDAs, confidentiality agreements, and data protection commitments before onboarding any client.

FAQs

Communication, Pricing & Onboarding

1. How do we get started with Accountrix?

You can start by contacting us through our website. Our team will understand your requirements and propose a suitable engagement model.

2. What does the onboarding process look like?

Onboarding includes requirement analysis, process documentation, system access setup, team allocation, and a controlled transition phase.

3. How do you communicate with clients?

We communicate through email, video calls, and collaboration tools based on client preference, with regular updates and reporting.

4. What time zones do you support?

Our teams support UK, US, and Australian business hours to ensure smooth communication and timely delivery.

5. How is pricing structured?

Pricing is flexible and based on engagement type, resource allocation, and workload volume, ensuring cost efficiency without compromising quality.

6. Who will be our point of contact?

Each client is assigned a dedicated point of contact to manage communication, coordination, and ongoing support.

Solutions We Provide

Learn how our audit, accounting, bookkeeping, and compliance support helps firms scale efficiently.

Talk to Our Team

Discuss your outsourcing needs, service scope, or onboarding process with our experienced client engagement team.

Careers at Accountrix

Join a growing offshore team delivering high-quality accounting and audit support to global firms.